About Pathfinder Goods

Pathfinder Goods was founded in 2023 as a one-man small business based in Denver, Colorado that specializes in handmade, organic, vegan, cruelty-free soy wax candles.

Shipping Information

All orders ship via UPS. Pathfinder Goods only ships within the continental United States. Orders are typically processed within 48 hours of being placed. On some occasions, orders placed on Friday or Saturday may not ship until the following Monday. Buyers will receive tracking information at the same email address that they used to make the purchase. 

As per UPS, the full continental United States is within a 4-day shipping radius from our location in Colorado.

FAQs

How can I contact customer service?

Customer service can be reached via the Contact page or by sending an email to info@pathfindergoods.com.

Can I change or cancel my order?

Typically, orders are sent out on Mondays. If you would like to modify or cancel your order and Monday of the following week has not yet arrived, please reach out by sending an email to info@pathfindergoods.com and we will do our best to accommodate you.

How long do your candles burn?

You can expect an 8oz candle from Pathfinder Goods to last for about 45 hours, a 9oz candle for 50 hours, and a 17oz candle for 100 hours.

What if my question isn't answered here?

Please reach out directly by sending an email to info@pathfindergoods.com. Pathfinder is a new, small, growing business, and our customers are of the utmost importance. Your experience and questions will help grow this page and endeavor as time goes on.