About Pathfinder Goods

Pathfinder Goods was founded in 2023 as a one-man small business based in Denver, Colorado that specializes in handmade, organic, vegan, cruelty-free soy wax candles.

Shipping Information

All orders will ship UPS Ground, and when permissible, orders will ship on the Monday following the order date. Orders placed on Mondays after 10AM will ship the following week. This is to ensure that each order is able to transit through the week and not spend time in a warehouse or shipping facility, where temperatures can fluctuate and damage the integrity of the candle and the wax.

As per UPS, the full continental United States is within a 4-day shipping radius from our location in Colorado.

FAQs

How can I contact customer service?

Customer service can be reached via the Contact page or by sending an email to info@pathfindergoods.com.

Can I change or cancel my order?

Typically, orders are sent out on Mondays. If you would like to modify or cancel your order and Monday of the following week has not yet arrived, please reach out by sending an email to info@pathfindergoods.com and we will do our best to accommodate you.

How long do your candles burn?

You can expect to burn a candle from Pathfinder Goods for about 45 hours.

What if my question isn't answered here?

Please reach out directly by sending an email to info@pathfindergoods.com. Pathfinder is a new, small, growing business, and our customers are of the utmost importance. Your experience and questions will help grow this page and endeavor as time goes on.